Sharp Error Codes List
Updated: Aug 21, 2022
Code Description Comment
AO-01
PCU PWB ROM error
Simulation Code - 16
AO-02
SCU PWB ROM error
Simulation Code - 16
AO-10
Color profile error
Simulation Code - 16
AO-11
Firmware version inconsistency (MFP - PCU)
Simulation Code - 16
AO-15
Incompatible DSK BOOT and program firmware
Simulation Code - 16
AO-16
Data error of the energy-saving NIC controller firmware in the SD card
Simulation Code - 16
AO-20
Conflict firmware and EEPROM data version (MFP)
Simulation Code - 16
AO-21
Conflict firmware and EEPROM data version (PCU)
Simulation Code - 16
AO-22
Conflict firmware and EEPROM data version (SCU)
Simulation Code - 16
C1-00
Charge corona error
Power machine OFF at wall for 10 seconds
C1-10
Main charger trouble (Black)
Power machine OFF at wall for 10 seconds
C1-11
Main charger trouble (Cyan)
Power machine OFF at wall for 10 seconds
C1-12
Main charger trouble (Magenta)
Power machine OFF at wall for 10 seconds
C1-13
Main charger trouble (Yellow)
Power machine OFF at wall for 10 seconds
C1-14
Main charger trouble (Colour) MX series only
Power machine OFF at wall for 10 seconds
CB3
Abnormal Tray Lift Motor
Turn Off Pull out finisher unit, check for blockage push unit back in Turn On
CE-00
The other communication error has occurred
reboot
CE-01
The print server card (AR-NC3D) is not installed or defective
Engineer request
CE-02
The specified mail server or the FTP server is not found
IT Problem
CE-03
The specified server does not correspond during image transmission
IT Problem
CE-04
The entered account name of the FTP server or the password is invalid
IT Problem
CE-05
The entered directory of the FTP server is invalid
IT Problem
CH Steady
Open front and side doors close side and front
IT Problem
CH Flashing
Toner cartridge isnt installed
Install and check toner
CH-00
Check developer reboot No Developer cartridge
AR/ARM series only
CH-01
Check toner reboot No Toner cartridge
AR/ARM series only
CH-02
Check drum reboot No Drum cartridge
AR/ARM series only
C4-00/02/03
PTC trouble (TC high voltage PWB trouble)
Crop 16
E1-00
IMC PWB communication trouble
Restart/Crop 16
E1-10
IMC PWB trouble
Restart/Crop 16
E1-11
IMC ASIIC error
Restart/Crop 16
E1-13
IMC PWB flash ROM error
Restart/Crop 16
E1-16
IMC PWB DIMM memory read/write check error
Restart/Crop 16
E1-81
Interface error in communication with IMC PWB (Parity)
Restart/Crop 16
E1-82
Interface error in communication with IMC PWB (Overrun)
Restart/Crop 16
E1-84
Interface error in communication with IMC PWB (Framing)
Restart/Crop 16
E6-11
CSI Shading Trouble (white correction)
Reboot
E7-01
Duplex model memory error
REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives
E7-02
Laser trouble
REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives
E7-03
HDD trouble
REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives
E7-04
HDD-ASIC trouble
REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives
E7-05
Local memory access error
REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives
E7-06
Image data decode error
REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives
E7-07
SD card error
REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives
E7-10
Shading trouble (Black correction)
REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives
E7-11
Shading trouble (White correction)
REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives
E7-14
CCD-ASIC error
REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives
E7-16
Abnormal laser output
REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives
E7-20
Laser beam Sensor trouble (Black)
REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives
E7-21
Laser beam Sensor trouble (Cyan)
REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives
E7-22
Laser beam Sensor trouble (Magenta)
REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives