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Sharp Error Codes List

Updated: Aug 21, 2022

Code Description Comment


AO-01

PCU PWB ROM error

Simulation Code - 16


AO-02

SCU PWB ROM error

Simulation Code - 16


AO-10

Color profile error

Simulation Code - 16


AO-11

Firmware version inconsistency (MFP - PCU)

Simulation Code - 16


AO-15

Incompatible DSK BOOT and program firmware

Simulation Code - 16


AO-16

Data error of the energy-saving NIC controller firmware in the SD card

Simulation Code - 16


AO-20

Conflict firmware and EEPROM data version (MFP)

Simulation Code - 16


AO-21

Conflict firmware and EEPROM data version (PCU)

Simulation Code - 16


AO-22

Conflict firmware and EEPROM data version (SCU)

Simulation Code - 16


C1-00

Charge corona error

Power machine OFF at wall for 10 seconds


C1-10

Main charger trouble (Black)

Power machine OFF at wall for 10 seconds


C1-11

Main charger trouble (Cyan)

Power machine OFF at wall for 10 seconds


C1-12

Main charger trouble (Magenta)

Power machine OFF at wall for 10 seconds


C1-13

Main charger trouble (Yellow)

Power machine OFF at wall for 10 seconds


C1-14

Main charger trouble (Colour) MX series only

Power machine OFF at wall for 10 seconds


CB3

Abnormal Tray Lift Motor

Turn Off Pull out finisher unit, check for blockage push unit back in Turn On


CE-00

The other communication error has occurred

reboot


CE-01

The print server card (AR-NC3D) is not installed or defective

Engineer request


CE-02

The specified mail server or the FTP server is not found

IT Problem


CE-03

The specified server does not correspond during image transmission

IT Problem


CE-04

The entered account name of the FTP server or the password is invalid

IT Problem


CE-05

The entered directory of the FTP server is invalid

IT Problem


CH Steady

Open front and side doors close side and front

IT Problem


CH Flashing

Toner cartridge isnt installed

Install and check toner


CH-00

Check developer reboot No Developer cartridge

AR/ARM series only


CH-01

Check toner reboot No Toner cartridge

AR/ARM series only


CH-02

Check drum reboot No Drum cartridge

AR/ARM series only


C4-00/02/03

PTC trouble (TC high voltage PWB trouble)

Crop 16


E1-00

IMC PWB communication trouble

Restart/Crop 16


E1-10

IMC PWB trouble

Restart/Crop 16


E1-11

IMC ASIIC error

Restart/Crop 16


E1-13

IMC PWB flash ROM error

Restart/Crop 16


E1-16

IMC PWB DIMM memory read/write check error

Restart/Crop 16


E1-81

Interface error in communication with IMC PWB (Parity)

Restart/Crop 16


E1-82

Interface error in communication with IMC PWB (Overrun)

Restart/Crop 16


E1-84

Interface error in communication with IMC PWB (Framing)

Restart/Crop 16


E6-11

CSI Shading Trouble (white correction)

Reboot


E7-01

Duplex model memory error

REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives


E7-02

Laser trouble

REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives


E7-03

HDD trouble

REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives


E7-04

HDD-ASIC trouble

REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives


E7-05

Local memory access error

REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives


E7-06

Image data decode error

REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives


E7-07

SD card error

REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives


E7-10

Shading trouble (Black correction)

REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives


E7-11

Shading trouble (White correction)

REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives


E7-14

CCD-ASIC error

REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives


E7-16

Abnormal laser output

REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives


E7-20

Laser beam Sensor trouble (Black)

REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives


E7-21

Laser beam Sensor trouble (Cyan)

REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives


E7-22

Laser beam Sensor trouble (Magenta)

REBOOT - if fault returns on first use consider disabling function or informing user not to use function that is causing problem until engineer arrives