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Thomas Trumpler

Sharp MX Copier Out of Paper Message Fix

Updated: Apr 28


How to Resolve the "Out of Paper" Message on a Sharp MX Copier

  1. Check All Paper Trays:

  • Open each paper tray and check whether it contains paper. Refill any empty trays with the correct type and size of paper.

  • Ensure paper is loaded within the recommended capacity to prevent overloading, which could lead to paper jams.

  1. Ensure Proper Paper Alignment:

  • Align the paper correctly in the trays. Misalignment can cause feeding issues, leading to "Out of Paper" messages.

  • Ensure the tray guides are adjusted to hold the paper securely in place without being too tight.

  1. Reset the Copier:

  • After refilling the trays, close them securely. If the error message persists, turn off the copier and wait a few seconds before turning it back on.

  • This reset can sometimes clear minor glitches in the copier's system.

  1. Verify Paper Type and Size Settings:

  • Go to the copier's settings menu and check that the paper type and size settings match the paper loaded in the trays.

  • If you're using custom-sized or specialty paper, ensure the copier is configured to handle these types.

  • Incorrect paper settings can trigger "Out of Paper" errors, even if the trays are full.

  1. Clear Paper Jams:

  • Open the copier's compartments to check for paper jams, which can also cause "Out of Paper" messages.

  • Carefully remove any jammed paper, following the manual's guidance to avoid damaging the copier.

  1. Select a Different Tray:

  • If one tray is empty or contains the wrong paper size, consider selecting a different tray in the copier's settings to complete the job.

  • This can be a temporary solution if you're in a hurry and need to continue printing.

  1. Restart and Test:

  • Once you've refilled trays, ensured proper alignment, cleared jams, and verified settings, restart the copier and run a test print to confirm the issue is resolved.

  • If the message persists, there might be an underlying issue requiring further troubleshooting or professional assistance.

When to Seek Additional Help

If following these steps doesn't resolve the "Out of Paper" message, the problem might be due to a hardware malfunction or sensor issue. In such cases, consider contacting a certified technician or Sharp's customer support for further assistance.

These steps should help you address the "Out of Paper" message on your Sharp MX copier and restore normal functionality.


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